Comments on: Are Phone Meetings as Important as Face-to-Face Meetings? http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/ A copywriter shares tips, techniques, reviews & cranky commentary Sat, 22 Nov 2008 17:39:09 +0000 http://wordpress.org/?v=2.6.3 By: Elana http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-626 Elana Sun, 11 Nov 2007 17:43:54 +0000 http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-626 Good morning Roberta! This hits home for me. I have done the whole wait around kind of thing. Sometimes I make the mistake of getting up and grabbing extra coffee or even going to the restroom -- and it is then that I miss their call! The funny thing is though, they stop trying after the one teeny effort. Of course, there are contacts who are prompt and never let me down, but it takes work to build that relationship. I do believe that once the relationship is built, it is rare that I am ever left hanging. I do wish that I could meet a lot of my contacts in person, but the fact is, everyone is everywhere throughout the world. So considering that the convenience of meeting a person for a quick in-person appointment is impossible, the least a PROFESSIONAL can do is return a call, stay on schedule with an interview, and/or e-mail (or text!) if they can't follow through with their word. Good morning Roberta!

This hits home for me. I have done the whole wait around kind of thing. Sometimes I make the mistake of getting up and grabbing extra coffee or even going to the restroom — and it is then that I miss their call! The funny thing is though, they stop trying after the one teeny effort. Of course, there are contacts who are prompt and never let me down, but it takes work to build that relationship. I do believe that once the relationship is built, it is rare that I am ever left hanging.

I do wish that I could meet a lot of my contacts in person, but the fact is, everyone is everywhere throughout the world. So considering that the convenience of meeting a person for a quick in-person appointment is impossible, the least a PROFESSIONAL can do is return a call, stay on schedule with an interview, and/or e-mail (or text!) if they can’t follow through with their word.

]]> By: Best Headlines of the Week - November 9, 2007 | Nathania Johnson http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-622 Best Headlines of the Week - November 9, 2007 | Nathania Johnson Sat, 10 Nov 2007 01:47:29 +0000 http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-622 [...] Are Phone Meetings as Important as Face-to-Face Meetings? - The Copywriting Maven [...] [...] Are Phone Meetings as Important as Face-to-Face Meetings? - The Copywriting Maven [...]

]]> By: Roberta Rosenberg http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-598 Roberta Rosenberg Wed, 07 Nov 2007 16:44:35 +0000 http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-598 I should add here that I'm on retainer for this particular client so my time is actually compensated, so I'm not being pissy on the financial angle. But my time is valuable and I hate to have it wasted. Now if my clients want to send me half way around the globe to write a 2-page case study, I'll be happy to renew my passport on a rush basis :) I should add here that I’m on retainer for this particular client so my time is actually compensated, so I’m not being pissy on the financial angle. But my time is valuable and I hate to have it wasted.

Now if my clients want to send me half way around the globe to write a 2-page case study, I’ll be happy to renew my passport on a rush basis :)

]]> By: Tom Chandler/Copywriter Underground http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-596 Tom Chandler/Copywriter Underground Wed, 07 Nov 2007 16:39:09 +0000 http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-596 <i>"I’m thinking this is happening with greater frequency."</i> It is. Unfortunately, penalizing your client for the sloppy behavior of one of their customers can be a tough sell. There's no doubt I enjoy stronger relationships with my "face-to-face" clients. One of the reasons the "value-added copywriter" makes sense to me is you've got to strengthen the relationship where you can, and since the personal angle is fading a bit, it's a logical way to compensate. Perhaps. I may also be insane (but not insane enough to order a rare burger). “I’m thinking this is happening with greater frequency.”

It is.

Unfortunately, penalizing your client for the sloppy behavior of one of their customers can be a tough sell.

There’s no doubt I enjoy stronger relationships with my “face-to-face” clients. One of the reasons the “value-added copywriter” makes sense to me is you’ve got to strengthen the relationship where you can, and since the personal angle is fading a bit, it’s a logical way to compensate.

Perhaps. I may also be insane (but not insane enough to order a rare burger).

]]> By: David Leland http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-593 David Leland Wed, 07 Nov 2007 00:15:36 +0000 http://www.copywritingmaven.com/2007/11/05/are-phone-meetings-as-important-as-face-to-face-meetings/#comment-593 Roberta: Short of not doing business with them, there's not a whole lot you can do when someone is rude... On a grander scale, there's nothing more sacred than face time. When I worked for Seagate they sent me all over the world to interview companies for case studies... The metric-driven folks couldn't understand it. Where's the ROI? The value is in the relationship building personal history is vacant from vapid phone calls....sometimes it's the best you can do, but it never replaces sitting in the same room with your subject. David Roberta:
Short of not doing business with them, there’s not a whole lot you can do when someone is rude…

On a grander scale, there’s nothing more sacred than face time. When I worked for Seagate they sent me all over the world to interview companies for case studies…

The metric-driven folks couldn’t understand it. Where’s the ROI?

The value is in the relationship building personal history is vacant from vapid phone calls….sometimes it’s the best you can do, but it never replaces sitting in the same room with your subject.

David

]]>