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Targeting Emotion: How Deep is Your Love … or Worry or Fear?

If you could post your deepest, darkest secret on a postcard and send it into the cybervoid for all to see, what would you say?I came across Post Secret the other day and found it amusing, poignant and compelling. The idea is to create a homemade postcard that reveals a particular secret about yourself or a situation you’ve found yourself in.

I thought about what I might post - “I have a secret crush on Mark Ruffalo” with a particularly fetching photo of him and me photoshopped together - but it’s no secret since now everyone knows. :)

But all my zesty menopausal musings aside, it’s the deep, dark stuff we carry around that makes us interesting and makes us do and buy stuff.

As copywriters, our job is to move beyond the product/service we’re promoting … to move beyond even its gosh-darn-terrific benefits and get to the heart of our prospect’s deep, dark place.

The worry or joy doesn’t always have to be profound, of course. Sometimes it’s a little tickling annoyance that flutters around our heads and when we have the time, we’d love to be able to bat it away.

When I teach new copywriters, I always like to share the story of the launch of the Biore’s blackhead rip strips. Why? Because I think this product was original and pure genius. It targeted that subtle “I wish I could get my nose cleaner/pores smaller” desire with the first product of its kind.

Was it a huge concern of the market? No, but it was always there whispering to us whenever we looked into the mirror. So they develop an easy-to-use product and demonstrate it. Wet a strip, let it dry across your nose-zone and rip it off.

Now here’s the kicker - you could see the gunk it pulled out of your face. Totally gross and utterly fascinating. Every little bright white strip would be littered with facial detritus - like a small-scale, grayish black moonscape. Women would get their husbands and boyfriends to try it and the guys would, in part, because it was so completely gross and their noses/pores looked better, too. That’s a satisfying two-fer if ever there was one.

Biore has expanded to other skincare products and other beauty companies have their own brand of pore strips. But Biore was the first to dig deep into our face-to-the-world anxiety and find a way to make us all feel better.

Or maybe it’s just me. :)

So before you sit down to write your next promotion, before you start click-clacking away at your headline or lead or whatever you like to start with first and consider how deep is your prospect’s love … desire … worry … or fear. Think about how you can write past the obvious and target the secret behind your prospect’s heart. Nail that and your piece will practically write itself.

[tags] targeting emotions, copywriting tips, postsecret, biore [/tags]

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  1. James Chartrand - Web Content Writer Tips | Jan 25, 2008 | Reply

    Gross, gross mental images coming to mind with this post, along with the definite, “Hm, well said.” I’ll keep this in mind next time I write - the fears and worries thing, not the nose-strips.

    Yuck.

  2. Roberta Rosenberg | Jan 26, 2008 | Reply

    James, you must have microscopic pores. For the rest of us, thank you, Biore :)

  3. Drew McLellan | Jan 27, 2008 | Reply

    Roberta,

    Like you, I am fascinated with Post Secrets. I have stood in Barnes & Noble for an hour, flipping through the book — intrigued and haunted by the hunger people have to share their secrets.

    What I find most haunting about them is, I wonder if the book or the blog are the only places these people feel safe to share their secret. And how lonely that must feel.

    Compelling content for sure.

    Drew

  4. Jennifer Williams | Jan 27, 2008 | Reply

    Please remove my copyrighted artwork from this post. I did not give you permission to use it. Simply providing a linkback without permission is not acceptable. I will check back in 48 hours.

    Thank you in advance.

  5. Roberta Rosenberg | Jan 27, 2008 | Reply

    Jennifer, as I’m still trying to make sense of the copyright protections and courtesies of public, photo-sharing forums like Flickr, I thought that a credit line with a full link attribution sufficed.

    That not being the case, I’ve removed both the image and the link back, as requested.

    Your work is beautiful and I didn’t mean to offend.

  6. Carolyn | Jan 30, 2008 | Reply

    Hello Roberta,

    My, my … you can use any of my material, as long as I get a link! :)

    To your topic, yeah for Biore! For all who know and experience those pesky, lil white and blackheads … bet’cha they responded!

    Twas a bit of a yucky topic. But it’s about the real people, with the real problems, isn’t it?

    As you say — find and speak to the secret behind your prospect’s heart. Very good!

    Keep a’clackin,

    Carolyn Permentier
    http://www.kickasscopywriter.com

  7. Roberta Rosenberg | Jan 31, 2008 | Reply

    Carolyn - glad to have you as a reader. Gross or otherwise, I cover it all :)

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