I hear what you’re saying, and I get you’re running a business with the purpose of connecting folks who have a job with those who need one. You also don’t want to put yourself in the position of recommending rates, allowing the free market to do its thing on a global basis.

No quibble there. But on the flip side are professionals like me who see this kind of project – one that requires a minimum of 2 providers with experience and skill – and well, we just have to roll our eyes and/or blog about it.

$125 for the job described – and you’re taking your cut, as well? Doesn’t leave much for groceries. In fact, bagging groceries pays better and includes health benefits.

Rather than endure arbitration, upset clients, and refunds (and nobody likes to give $$$ back, including me), how about some basic education and guidelines for those who post jobs? Help these folks (your identified 1/3) find the experienced help they need with reasonable fees so that they get their job done well the first time?

Wouldn’t that help raise the quality bar just a smidgen?

Sy Syms, the recently deceased owner of Syms discount department store, had a brilliant tag line. “An educated consumer is our best customer.”

I’m thinking that ‘an educated client is a satisfied client, we guarantee it.’ would work to everyone’s advantage in this exchange.

Thanks again for sharing your perspective.

I’m Rod Smith from Rent a Coder. I can understand your frustration as an experienced writer, marketer and copywriting maven when you see a project like this. At the same time, remember that not every buyer that posts a bid is as knowledgeable as you are. Sometimes projects like these are from such people and you can imagine how quickly the bidders educate them during the bidding process.

It’s also possible this person cannot afford more and is truly looking for a low bid like that. If so, they are not going to be happy with their selected bidder, and after getting their money back in arbitration will be forced to raise their budget or not get their project done. I would recommend not focusing on the 1/3rd of buyers who are so price conscious and instead only bid on the 2/3rds who look at things like ratings, certifications and expert guarantees instead. I think you’ll find yourself less stressed and it will be more efficient and helpful for you.

I hope this helps.
Rod Smith
RentACoder.com